Second Quarter 2020



We consider you a part of our family. Thus, we wanted to share with you our Quarterly Newsletter "Hands On" as another way to stay connected.


Message from Alejandro Badia, M.D., F.A.C.S.


First of all, thanks to all the employees during the last three months, for I know it hasn't been easy for anyone, including myself. Fortunately, we are coming back stronger. Let's welcome our first Quarterly "Hands On" Newsletter for staying informed and create some engagement. Finally, I wanted to share that June 15, 2020 is the publication date of my book "Healthcare From The Trenches". I hope you can order it now (available on and share the link with your friends and family.



Birthdays | Let's Celebrate Them!


June Birthdays


June 7th - William

June 11th - Laura

June 16th - Adelfa

June 19th - Gregory



May Birthdays






April Birthdays


April 5th - Ale

April 8th - Elvia

April 18th - Susan


Welcome to Our Family


Help us welcome our new employees with open arms:


Daniel Platts
Medical Assistant
X-ray tech



Nahir Figueroa
Patient Satisfaction

OrthoNOW Doral


Gregory Nikolos
OrthoNOW Doral


Patients Reviews / What our Patients say about US




Patient Testimonial 10 Days After Surgery

Watch this video testimonial from a patient who experienced a thumb injury. The thumb replacement surgery was performed by Dr. Badia. The patient has recovered fast and well and you can watch the video displaying thumb mobility only 10 days after surgery.


Learn more about common conditions in the upper limb.


Latest Procedures / Surgeries


Dr. Badia – Shoulder surgery (4/2/20) on road to recovery



COVID-19 / Going Back to Work


What our BHS center is doing to keep associate and patients safe during COVID-19


  • Reconfigured waiting room for social distancing

  • Everyone must wear a mask

  • Patients are not allowed to enter the office wearing gloves

  • Only 6 patients in waiting room at one time

  • No guest or children in waiting room or exam rooms (unless child is the patient, parent / guardian will be allowed)

  • If waiting room is at capacity, any additional patients will be asked to wait in their car or outside until they are called to return

  • Scheduling some non-urgent visit via telemedicine to minimize the potential spread of COVID 19 and maintain social distancing while we provide orthopedic care

  • Sending e-blasts to inform patient of telemedicine services available


Also important to read:



News / Improvements


  • My Medical Images – enhancement – one click button has been added on the BHS Page for ease on patient sharing images with clinicians.


  • My Recovery App – customized app to support patients in their journey from getting ready for surgery to rehabilitation, recovery and reaching their goals.


  • Elective surgery - resumed on May 14, 2020


Healthcare From the Trenches




Personal Development


Reading for self-improvement: Beyond Bedside Manner by Shareef Mahdavi


We will continue to send out chapters of the book for staff to read, and to discuss in upcoming meetings.


Coming Up!


Surgery Center at Doral - COVID 19 protocol:


  • All (domestic and international) patients who are scheduled for a procedure will be tested for COVID-19 by the SCD team on either a Thursday or Monday prior to the procedure date (depending on day of the procedure).

  • The patient is instructed to remain in self-isolation from the time of COVID-19 test until they arrive back to the SCD for their scheduled procedure.

  • On day of procedure, the patient will be subject to a temperature check and must complete and sign a COVID-19 questionnaire during registration.


Our Community


Shout out to Martha of Miami for donating face masks to BHS / ON




OrthoNOW News



OrthoNOW Immediate Care – 3.0

  • Doral location – resuming normal hours of operation as of 6/8/2020. Hours are Mon-Fri 8-8pm and Sat. 9-3pm.

  • Biscayne Facility will reopen on July 2020.

  • OrthoNOW – is now offering telehealth for all Orthopedic needs. Fee was previously $79. Due to the financial hardship that so many of our patients are experiencing from the current situation, they have reduced the fee to $25.

  • OrthoNOW Rehab is now offering therapy visit by telemedicine. The fee was previously $80, but is now reduced to $50 for established private pay patients.

  • OrthoNOWLive - New telehealth app being used. Check it out if you haven’t already!


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