By Gerardo Pons and Ferando Hurtado • Published May 28, 2024 • Updated on May 28, 2024 at 7:32 am

Picture this:

Your arm hurts and you take a day off work to visit your local urgent care center to get it checked out.

But once you’re at the clinic, you learn you will need a second doctor visit, maybe a third, to be seen by someone who specializes in the area of the body that is injured.

For Dr. Alejandro Badia, a Cuban-born orthopedic surgeon based in Florida, the cat-and-mouse game that patients have to play to access healthcare experts was too common for comfort, so he took matters into his own hands to solve it.