As our dedicated International Patient Liaison, Susan Iglesias offers personalized assistance and guidance to international patients, ensuring a seamless journey throughout their treatment and recovery process.

Working closely with Dr. Badia and Jessie Raya PA-C, Susan plays a crucial role in facilitating effective communication between our medical team and physicians, as well as physical therapists in the patients’ home countries.

Susan’s expertise and coordination help to bridge the gap between clinicians, ensuring that patients receive continuous support and guidance during their rehabilitation and recovery phase following their procedure in Miami.

By maintaining ongoing communication and collaboration, Susan assists in optimizing the patients’ rehabilitation efforts and ensures a smooth transition of care between our center and their home country.

Benefits of coordinating your visit with Susan:

• Seamless Communication: As a bilingual professional, Susan facilitates clear and effective communication between international patients and our medical team, ensuring that all concerns and questions are addressed
• Streamlined Coordination: Susan simplifies the logistics of international travel, including appointment scheduling and medical records coordination.
• Patient Advocacy: Susan serves as a strong advocate for international patients, ensuring their needs and preferences are considered and incorporated into their treatment plans.
• Comprehensive Care Coordination: Susan collaborates closely with our medical team to ensure seamless coordination of consultations, diagnostic tests, and surgical procedures for international patients.
• Partner Hotel Discounts: Susan provides patients with a list of partner hotels that offer discounted rates exclusively for our patients, ensuring comfortable and convenient accommodations during their stay.

With Susan Iglesias as our International Patient Liaison, Badia Hand to Shoulder Center is committed to providing exceptional care and support to our international patients, ensuring a seamless and personalized experience from the moment they reach out to us.